About the Company
rating: 4.4
Categories
- Holiday home
- Short term apartment rental agency
- Holiday apartment
- Vacation home rental agency
Contact Information
Phone: +971 800 792
Website: https://www.staycae.ae/
Address: Damac maison - Dubai Mall Street - Downtown Dubai - Dubai - United Arab Emirates
Reviews
Review №1
Rating: 5
I had a very good experience there that I will not forget in a hurry
Date: 2 days ago
Review №2
Rating: 1
Living in this apartment for 2 months. Got locked out of my apartment at least 10 times while Living here, waiting from anywhere from 30min to 2 HOURS for them to fix their door card issue.
Date: 2 weeks ago
Review №3
Rating: 1
Major contractual issues. Be careful before getting into any contract with this company
Date: 3 weeks ago
Review №4
Rating: 5
Everything is great about this stay The room is very clean and everything is equipped in it It was a great experience but there was only one thing missing in this room and that was a smart TV I would like to thank Wilmer in particular because he is a really great person and he was always helpful and quick Thank you Wilmer for always providing us with the best assistance and services
Date: 3 weeks ago
Review №5
Rating: 5
I recently stayed 2 months at a Staycae property, and it was a fantastic experience from start to finish. The booking process was seamless, and the customer service team was incredibly responsive and helpful. It was modern, clean, and fully equipped with everything we needed for a comfortable stay. The attention to detail was impressive, from the quality of the furnishings to the little touches like complimentary toiletries. The staff is very professional and quick responding specially Cheryl and Willman. The location was perfect with nice golf course view, and the property was in a quiet, scenic spot that made our getaway even more relaxing. I was especially impressed with how well-maintained everything was! I highly recommend Staycae to anyone looking for a hassle-free, luxurious holiday home experience.
Date: a month ago
Review №6
Rating: 1
There is an employee named Adel who is random, dishonest, and has an inappropriate behavior. A naughty person was hired and did not give me my money He does not answer calls and claims that he is traveling, even though I confirmed that he is there He is a fraudster who makes many excuses and avoids giving me my dues and rent money Otherwise, the apartment was not delivered in the condition in which it was delivered The person took money from me and furnished the apartment with inappropriate furniture. He promised me to change it and did not fulfill his word and rent the apartment. He did not give me the rent and handed me the apartment in a bad condition. More than that, it was a scam and theft. I do not recommend dealing with them at all
Date: a month ago
Review №7
Rating: 1
Should be zero starts. Investors keep away from them. Your unit will never be rented and they will basically hijack it until the end contract. Zero income. Lot of expenses. No profit. stayAWAY
Date: a month ago
Review №8
Rating: 1
Worst customer service which I ever seen
Date: a month ago
Review №9
Rating: 1
Dear investors. There are much better agencies in Dubai with a more favorable contract and flexible terms. To begin with, they rent out a lot of apartments in one building. Since this is the developers agency. That is, it is not your exclusive apartment that is being exhibited, but 100+ identical apartments. By the time your turn comes, you will lose a lot of money. Especially in the summer months. Choose an agency that will exclusively exhibit only your apartment. It is impossible to terminate the contract for free. You have to pay $450 for termination. Just think about it. A million companies that terminate for free with a months notice. There are only 2 types of contract in this company. With a warning for a year and 3 months. And they take 20% while many take 15%. They rent an apartment and you get 30% of the real cost early. They dont agree to your terms when you want to lower the price in order to make some kind of profit. You will not receive anything and your apartment will be empty during the summer months. Because they need to rent out all the apartments in the building, not just yours. It makes sense to work with this agency if you have bought a floor. Then they will give the apartment a priority. They have bad conditions, a lazy team and a bad advertising promotion company. Ive changed this agency to another one and Im happy. Dont repeat my mistakes. The company needs to be improved and must match the real market.
Date: 3 months ago
Review №10
Rating: 5
Date: 3 months ago
Review №11
Rating: 5
Date: 4 months ago
Review №12
Rating: 1
this company is a scam, there should be a 0 stars on Google reviews please do not use them for your short term rentals, there are many other companies out there who will do a better job with your property. They make you sign a contract with them which states you cannot terminate the contract for 3 months AND on top of that you also have to pay AED 1,500, once you sign with this scam of a company you will be stuck with them and there is no way to leave them even though they are NOT generating any revenue for you, imagine you re stuck 3 months with a company that is not delivering on the revenue promised and you just have to continue because this is as per contract . So my advice would be to go and search for other companies in Dubai that provide the same service for a better % back to the property owner and also don t have this ridiculous termination clause in the contract, usually it is 30 days notice with no monetary compensation. Stay away, I wish I knew earlier .. they ve employed extremely unprofessional and inconsiderate team to manage their customers/clients .. shame
Date: 4 months ago
Review №13
Rating: 1
Just some thiefs, stealing my money. I am property owner and they sent me like 30% of the real income. Next week i will travel to Dubai and i will report them to local police and consumer protection agency.
Date: 6 months ago
Review №14
Rating: 5
Date: 7 months ago
Review №15
Rating: 5
Date: 7 months ago
Review №16
Rating: 1
Dont trust their fake reviews, Very unprofessional and time wasting vacation homes company especially the guy whos name is saleh is just unprofessional and they wont even tell you exact location of apartment. Stay away from these type of scums.....
Date: 7 months ago
Review №17
Rating: 1
Poor management
Date: 7 months ago
Review №18
Rating: 1
Formal Complaint: Unprofessional Conduct and Service Concerns I am reaching out to report a deeply unsettling experience with one of your representatives, named Punita, regarding discussions about the property I resided in at Damac suburbia, focusing on issues related to its upkeep and the security deposit. Throughout our interactions, Punita exhibited a loud and rude tone, which was both inappropriate and unprofessional. Such behavior included laughing dismissively during our conversation and using disrespectful language, notably the term pissed, which I found to be highly inappropriate given the context of our discussion. This conduct not only undermined the gravity of my concerns but also contradicted the level of professionalism expected in such interactions. Additionally, I received misleading assurances regarding the return of my security deposit, which has contributed to my distress. The lack of sincere regard for client issues and the failure to fulfill commitments have notably diminished my confidence in StayCae and its services. I am compelled to request your immediate attention to this matter, emphasizing the importance of maintaining a professional and respectful dialogue with clients. Kindly take strict measures that all employees adhere to the highest standards of conduct and service. Regarding the property; it was not in a good condition at all, it had broken lamps, scratches on the floor, dirty sofas, dirty utensils and stinking smell inside the whole apartment. Overall highly dissatisfied and would also give reviews on all your websites
Date: 7 months ago
Review №19
Rating: 1
Avoid this place and company, do not even think about renting a place here. They are a scam.
Date: 7 months ago
Review №20
Rating: 1
Worst experience of my life. Night mare to stay in it, and a night mare to deal with them
Date: 8 months ago
Review №21
Rating: 1
I feel compelled to share my disappointing experience with DAMAC and its sister company, STAYCAE. Beware before considering any contracts with them. DAMAC initially lured me into a contract with STAYCAE, promising to secure the market price or higher for my property. Regrettably, this turned out to be nothing but empty assurances. Over the course of more than two years, I struggled to secure even the basic service changes for my unit. This prolonged ordeal resulted in a significant waste of time and substantial financial losses. Despite terminating my contract over a year and a half ago, the nightmare continues. STAYCAE has failed to provide me with the DCTM Cancellation form, leaving me in a state of financial disaster. It appears that they are holding my property hostage for their own benefit. This has been an extremely frustrating and regrettable journey, and I strongly caution others against taking this route with DAMAC and STAYCAE. The lack of transparency, unfulfilled promises, and the ongoing financial repercussions make it clear that dealing with this company is a total disaster. I hope this review serves as a warning to others, and I sincerely wish for a resolution to my situation.
Date: 8 months ago
Review №22
Rating: 1
Very bad experience with honor of unit If you have unit dont give them to rent it short term not answer the phone if you want to stop contract they keep run in circles and losing your time
Date: 8 months ago
Review №23
Rating: 5
Date: 8 months ago
Review №24
Rating: 1
Date: 8 months ago
Review №25
Rating: 1
its really a very disappointment for me as I have to follow up for my AED1000 (Security deposit)every day. It does not make sense to me that i paid through card so i will get paid refund after 14 working days, like seriously? does it make sense.. when its about collecting the payment or exact time to do check out then he team of staycae is hyper active they give calls, notify us a day before check out, and flipping to other side when client ask for their refund then they only give dates. NOT ACCEPTABLE. Seeing this attitude unlikely i will suggest stay-cae to others. I got a wonderful BRM Mr. Aqil because of him i choose staycae, he is wonderful at his work but sorry for company policies. VERY BAD
Date: 9 months ago
Review №26
Rating: 1
For investors - never deal with this company! They will take your apartment, which will be very poorly rented according to their reports in the application, which also works very strangely. Every month you will be in the red, or there will be short leases from which you will not see income either, since you will be written off the amount of your endless debts. They will not terminate the contract, only after a year and three months. Just dont mess with it. Im so sorry I contacted them.
Date: 9 months ago
Review №27
Rating: 1
Worst Experience They are never on time, management is a mess. Its a really bad organized Company. No Structure - Nothing. Most of their ratings are fake. Never again !
Date: 10 months ago
Review №28
Rating: 1
Scam ! I booked a short rental with Staycae, everything was a mess. They need days to arrange a simple move in. They dont respond or just hang up on you. I tried to reach out to them about my Deposit i still didnt get it back after 3 months ... Scammers and really bad service
Date: 10 months ago
Review №29
Rating: 2
Awful Service | Steal Money They need so long for every easy step. In most cases they just dont reply. I still didnt get my Deposit back, i called them every week for 2 months now and now i noticed they just blocked me without giving the deposit back. Its really not worth it, pay a little bit more and go with a professional Company Never again !
Date: 10 months ago
Review №30
Rating: 1
Ive had an utter misfortune to stay at Staycae Celestia Vacation Homes at the end of November 2023 when I was in Dubai for work. Be careful while researching this place - they have several developments, the photos and map searches are misleading. The place that I was booked in is in the middle of nowhere in the desert, with no access to infrastructure or transport. It took me over 2 hours to check in, they charged me 1000AED deposit which I am still waiting to get back. The flat had no wifi, no gas, and by morning all electric lights stopped working. That is for almost $200 a night! I have made repeated attempts to contact the management but nobody would return my calls or messages. Staff at reception would shrug and say they are not responsible, they have been shockingly unhelpful throughout. I collected my things in complete darkness and moved out. For your safety, sanity and self respect, I advise very strongly against having anything to do with this company and the dubious services they pretend to offer.
Date: 10 months ago
Review №31
Rating: 1
1-terrible check in more than 1 hour, 2-The location map was wrong, I lost the road because of that and drove the car more than 12 kilometers away from the real location 3-unprofessional staff they speak with you as if you were their classmates 4-They have a strange policy, they took 1000 dirhams as a deposit which I never see even 5 stars hotel doing that!! and what is more funny that they return to you the deposit only after 1 month from the date you check out Conclusion: not recommended at all 2years already and until now I m waiting for my deposit to come back
Date: 10 months ago
Review №32
Rating: 1
The worst service ever. Nobody even send a number if apartment, had to wait with a kid in a lobby for 30 min . Than I got that there are no hangers in a wardrobe, as for several and got an answer- go buy yourself! Incredible
Date: 10 months ago
Review №33
Rating: 1
Apartment infested with cockroaches and Staycae dont even bother to respond to emails or WhatsApp messages. Twice I have had chat ended without even chatting with anyone. The worst service I have ever experienced in my travelling time over the years.
Date: 10 months ago
Review №34
Rating: 1
Dear Landlords/Investor, You need to avoid doing business with this very poorly run short holiday company. They do not rent your apartment efficiently, majority of their sales people are conmen. They deduct lot of fee and unknown charges from Ernie. No commitment from management who are only interested in charging landlords. They break all promises and agreed guaranteed revenue. As an damac investor I was very disappointed how they treat owners.when rent contract ended lots of defects not fixed. but keep ask for extra money.Varun Prabhakar is the worst salesman and they have no morals to treat landlords like this, ruining reputation of damac. Strongly recommend not to use them if you are landlord /owner.
Date: a year ago
Review №35
Rating: 1
I contacted John for short term rental and the prices were way above market rates. The moment you mention this to them they will just stop responding.
Date: a year ago
Review №36
Rating: 1
dear investor, you really need avoid doing business with this company. after day rent contract ended, still lots of defects not fixed. but keep ask for extra money. from yearly statement, almost 70% revenue collected by them in terms of different fee items. keep away from them
Date: a year ago
Review №37
Rating: 4
Nice place and building with good price but so far from all Dubai life
Date: a year ago
Review №38
Rating: 1
Date: a year ago
Review №39
Rating: 1
Bad customer care!! Just call them and youll feel the scam coming Or just dont waste your time
Date: a year ago
Review №40
Rating: 5
We are extremely grateful to Eli for his support at check-in/check-out and through the length of our stay at Paramount Tower apartments. The apartment we stayed are all incredibly well maintained.
Date: a year ago
Review №41
Rating: 1
SCAM ALERT Agent Varun Prabhakar & CO. Worst company ever. They had my apartment for more then 5 months and i didn t get a single penny. They dont answer calls or msgs, especially when they knew that landlord is in abroad. Shame on you @Damac for hiring such incompetent company
Date: a year ago
Review №42
Rating: 1
Do not even try these people, its a total waste of time and money. As soon as they signed contract with you, they wont answer to your enquiries any more. I had terrible experience with DAMAC and with Staycae.
Date: a year ago
Review №43
Rating: 4
The reason for selecting the apartment is the amazing location. We were grateful with the help of John who took us to.our unit. Had a great time with our short vacation.
Date: a year ago
Review №44
Rating: 5
Excellent
Date: a year ago
Review №45
Rating: 1
One of the worst renting company .. they don t deliver what the primes .. the employees are not qualified and not loyal to the company and to the customers.
Date: a year ago
Review №46
Rating: 1
If you are a landlord: Don t do any business with this company. They are thieves and not reliable. They will promise you high revenue, at the end of the financial year, they will take back the revenue and use it for cleaning of the apartment. How can cleaning of an apartment be higher than the renter . I gave them property to manage . They didn t give me 1 AED for 2 years . They took all my profit and I have to pay more than 13, 000 AED to retrieve my key from this guys . They said it was for cleaning , you cleaned an apartment with a total of 26,000 AED revenue ? Varun was the culprit and he stole all my money and never gave me any single money. I gave them this property to manage during expo 2020 , my property was right in front of expo 2020. But they claimed no one stayed in the property and gave me cleaning charge or 49,000 AED in total.
Date: a year ago
Review №47
Rating: 1
They cheating owners! Do not work with them
Date: a year ago
Review №48
Rating: 1
Date: a year ago
Review №49
Rating: 5
Amazing services thanks Imran, we shall see you again on next vacation
Date: a year ago
Review №50
Rating: 1
They cheat landlords. Before sign contract double check and think if you want to work with this company. Because they promise high income from rent, but i got 2 times lower income than i can get form long-term rent. Very bad experience
Date: 2 years ago
Review №51
Rating: 5
Excellent property and very convenient location. Front desk staff is extremely efficient, big thank you to Sajid. pleasant and helpful. Property is clean and has a fantastic modern time charm.
Date: 2 years ago
Review №52
Rating: 4
Good service with MR IMRAN Very good place Rooms
Date: 2 years ago
Review №53
Rating: 5
Date: 2 years ago
Review №54
Rating: 4
Had a wonderful experience staying at Celestia. Thanks to Mr.Imran for assisting me professionally throughout my stay.
Date: 2 years ago
Review №55
Rating: 1
However give them 5 stars , I will assume they never dealt with them , GUYS be carful dealing with them , first check with real LANDLORD who deals with them . YOUR money won t come to you . All the 1 stars are the accurate reviews
Date: 2 years ago
Review №56
Rating: 5
Easy check in process, place was pleasant to stay in. Would have been nice if the communication between Airbnb and Staycae reps was better (found it hard to try extend my stay). But Ahmed was quick to respond to any questions I had.
Date: 2 years ago
Review №57
Rating: 5
Staycae superb service thanks John
Date: 2 years ago
Review №58
Rating: 5
Thanks for all your good services and nice bahavior spacialy Mr.emran he is nomber one and follow up every thing very soon with a nice manner thank you all and god blesse u hope i stay in celestia again
Date: 2 years ago
Review №59
Rating: 5
Good service rameez
Date: 2 years ago
Review №60
Rating: 5
Really Perfect building prive Thanks Sajid Mehmood for all u are the best good job good everything i Will come again To stay
Date: 2 years ago
Review №61
Rating: 5
I had excellent experience of living with Staycae last week. Staff members were extremely supportive. Special mention of Bashir who went above his call of duty to find my lost i phone adapter. Sajid too was very helpful. I highly recommend staycae.
Date: 2 years ago
Review №62
Rating: 5
Everything was perfect ! Many thanks to Rameez and all the staff !
Date: 2 years ago
Review №63
Rating: 5
Rameez is fantastic happy stay very helpful at the time of checkout. All good inshalhhaa will come back soon. Thanks
Date: 2 years ago
Review №64
Rating: 5
I enjoyed my stay. It was very pleasent stay and thanks for Mr Rameez and all staff for good service will visit again. Good happy stay.
Date: 2 years ago
Review №65
Rating: 5
Damac majestine is perfect for your staycation well recommended thank you Mr. John for your service
Date: 2 years ago
Review №66
Rating: 5
Amazing thanks john
Date: 2 years ago
Review №67
Rating: 1
SCAM! If you are a short term investor, please don t do any business with them. It s a scamming company that will general negative ROI statements every month with phony costs and you end up owing them, RIDICULOUS. Their contract is so one sided that you have no rights. They are an absolute SCAM. Varun, their employee who handled our contract is such a dishonest and liar person. Don t believe any words from them.
Date: 2 years ago
Review №68
Rating: 5
I have always enjoyed my stay with so staycae.thank you.bashir and edwin
Date: 2 years ago
Review №69
Rating: 5
Lovely stay very good care of tenants highly recommended! Assisted by Bashir at any moments notice!
Date: 2 years ago
Review №70
Rating: 5
Hi Stat with celestia is always hassle free . Friendly staff . All time assistance . Mr imran is always helpful for any issues . This week had both gas and plumbing issues . Inspite of his off day he arranged immediately to rectify the issue . Feels at home always . Great job . Keep it up
Date: 2 years ago
Review №71
Rating: 5
The stay was absolutely amazing by assisted from Ahmed he is really helpful definitely will come back again.
Date: 2 years ago
Review №72
Rating: 5
The stay was excellent and we had a lot of fun, and Ahmed was distinguished and helpful
Date: 2 years ago
Review №73
Rating: 5
The housing is tidy and clean... All thanks and appreciation go to the employee, Ahmed, who is friendly and cooperative. Whenever I submitted a request, I received a quick response. Thank God, words of thanks are few, as he is quick and professional, and more than that is respectful.
Date: 2 years ago
Review №74
Rating: 5
Apartment was amazing , everything went very smooth , communication was easy and comfortable thank you Ahmed we will come back again
Date: 2 years ago
Review №75
Rating: 5
Ahmed he was very friendly and professional Thank you so much
Date: 2 years ago
Review №76
Rating: 5
It s my first time in Dubai and I d say Damac Maison Prive has exceeded my expectations. They have the best residential support I have ever experienced so far. If you are looking for a hotel/residential apartment where you could enjoy your stay in DXB I highly recommend this. Their staff are pretty nice and awesome, especially JOHN, ELI and their manager SAJID. They re making me feel safe and always make sure that everything is so smooth. Look for them if you have queries.
Date: 2 years ago
Review №77
Rating: 5
Very happy to recommend the impressive facilities provided by Staycae. Mr Imran was very kind & polite and wants to thank you for your hospitality throughout our time. The apartment was real with a majestic pool view. We want to emphasize our compliments to Mr. Imran with whom we were fortunate to have conversations, and who represented the lovely ambiance. We are Looking forward to being in touch with you soon again.
Date: 2 years ago
Review №78
Rating: 5
Mr rameez very good happy stay thank you for evertything
Date: 2 years ago
Review №79
Rating: 5
Thoroughly enjoyed staying at Damac Majestine. Apartment is situated in a very good location and close to most places. Facilities in the apartment have been thoughtfully placed to meet most of your needs. Would recommend. John is the best host ever !
Date: 2 years ago
Review №80
Rating: 5
Wonderful and clean apartment near to supermarket and Dubai mall Thanks John
Date: 2 years ago
Review №81
Rating: 5
Amazing 5/5 rating Thanks John
Date: 2 years ago
Review №82
Rating: 5
Very good apartment and very good staff Mr. John
Date: 2 years ago
Review №83
Rating: 1
Call center Customer service needs training
Date: 2 years ago
Review №84
Rating: 5
The stay was very wonderful, and we really enjoyed the apartment. The staff was very distinguished, the treatment was excellent, and the response to requests was quick, especially Professor Ahmed, who was very friendly and proficient in his work.
Date: 2 years ago
Review №85
Rating: 5
Thank you Ahmed for everything you have done for us and will contact you for next booking
Date: 2 years ago
Review №86
Rating: 5
I was on a business trip your services are very good clean rooms with fabulous view and cooperative staff like Mr Sajid. Such a humble man guided us for all the facilities.Nice place to stay Thank you Staycae
Date: 2 years ago
Review №87
Rating: 5
This my second stay in Damac Mission Prive bay. The studio apartments that i stayed in were fully equipped as stated by Staycae Staycae staff was very helpful and communicative all the time, I have to thank Mr Sajid Mehmood and big thanks for being supper communicative and helpful once I needed any help. Rooms : 5/5
Date: 2 years ago
Review №88
Rating: 5
5 star rating is not enough should be 10/10 nice and clean apartment thanks John for assisting us
Date: 2 years ago
Review №89
Rating: 5
Excellent stay thank you rameez for good service. Really helpful will come back again.
Date: 2 years ago
Review №90
Rating: 5
This my second stay in Damac Majestine-Business bay. The studio apartments that i stayed in were fully equipped as stated by Staycae Staycae staff was very helpful and communicative all the time, I have to thank Bashir and big thanks to Ahmad for being supper communicative and helpful once I needed any help.
Date: 2 years ago
Review №91
Rating: 5
After my experience with this company, it is one of the few companies that deal with respect and aim to meet the needs of the customer. And my experience with the professional agent ( Glenn )was a special person with his classy dealings and constant attention to anything I needed during the rental period. Thank you Glenn and Staycae
Date: 2 years ago
Review №92
Rating: 5
I have visited many country all around the world but according to my personal experience this place is best and the staff is very friendly specifically Mr Imran is very cooperated person.
Date: 2 years ago
Review №93
Rating: 5
The place was nice, clean and neat. Thank you for having us! Ahmed is professional and supported us during all stay
Date: 2 years ago
Review №94
Rating: 5
This is one of the best stay experience. Clean room and fast hassle free service. Ahmed is very polite and professional. highly recommended.
Date: 2 years ago
Review №95
Rating: 5
Such a nice place to stay and fantastic staf special thanks to Mr Imran such a good man.beautiful view and clean rooms
Date: 2 years ago
Review №96
Rating: 5
I started in Staycae paramount for my one week holiday,the service was Amazing,my appreciation to Noble for his selfless service.i will be happy to recommend it for my friends
Date: 2 years ago
Review №97
Rating: 5
The stay was comforting and I will always visit them in Staycae company and Mr Ahmed was very wonderful
Date: 2 years ago
Review №98
Rating: 5
I was on a business trip your services are very good clean rooms with fabulous view and cooperative staff like Mr Imran. Such a humble man guided us for all the facilities.Nice place to stay
Date: 2 years ago
Review №99
Rating: 5
Very good service and professional attitude. Special thanks to Mr Sajid Mehmood
Date: 2 years ago
Review №100
Rating: 5
The second time I stay at the apartments, frankly, they are comfortable, close to the Dubai Mall, not far from the friendly neighborhoods and the most beautiful tourist areas in Dar Al Hay. The best worker they had who dealt with me very nicely was his name, John Munjid, who treated me with respect and class
Date: 2 years ago
Review №101
Rating: 4
My experience with Staycae was nice. Sajid was the agent who handled my stay there and he helped me greatly throughout the process.
Date: 2 years ago
Review №102
Rating: 5
Indeed a very delighful experience I liked the studio I booked highly recommened. also I would like to thank Sajid for making my stay cery comfortable.
Date: 2 years ago
Review №103
Rating: 1
The operation is borderline scam. Stay away as much as possible. Their contracts are predatory. They enforce fake charges. Their own employees feel ashamed of working there and they have a very high turnover because of it. Stay away at all costs
Date: 2 years ago
Review №104
Rating: 5
Stacae home rental is the best option if you are looking for clean and spacious apartment .with reasonable price in dubai I really enjoy the facilities and equipments in the apartment, check in is very smooth you have great guest experience agent(Ahmed Ateya) he is there for you to assure your stay is comfortable. highly appreciate the service thank you staycae for everything.
Date: 2 years ago
Review №105
Rating: 5
The best option to choose your stay. I had a great experience with the staff of staycation. Especially Sajid, he is the most quick and prompt in taking action and providing good time service.
Date: 2 years ago
Review №106
Rating: 5
Amazing place and wonderful stay in staycae i wish i could stay more but definitely we will be back and i want thank my brother Ahmed for being so kind and flexible all times
Date: 2 years ago
Review №107
Rating: 5
I had a smooth check in with mr Bashir and sajid
Date: 2 years ago
Review №108
Rating: 5
Quite clean and comfortable unit Great experience Special thanks to Mr. Sajid mahmood for best services during my staying. Rooms : 5/5
Date: 2 years ago
Review №109
Rating: 5
Aboud was of really great service to me and I really look forward to spending time again at the Prive
Date: 2 years ago
Review №110
Rating: 5
Mr. Rameez 5Star. Good service. Perfect stayae thanks will come back again.
Date: 2 years ago
Review №111
Rating: 5
All good excellent Ramez helps us a lot we will come back again
Date: 2 years ago
Review №112
Rating: 5
Amazing hotel with wonderful friendly staff. From the moment you enter the hotel it is complete luxury. Rooms are luxurious. All staff are friendly and helpful , specially John.Thank you,very carefully about all my needs. Customer service is very high on this hotel s priority, I m enjoying stay here.
Date: 2 years ago
Review №113
Rating: 5
Simplicity and elegance at its best. Peaceful and very relaxing room. 5 stars go for everything. Received excellent service from Mr. Imran, who cooperated during the whole time I spent here. Appreciating his polite attitude & his hard-working maintenance team. Definitely will not hesitate to come back once again very soon. Thank you Mr. Imran see you soon .
Date: 2 years ago
Review №114
Rating: 5
We lived at Damac Celestia apartment for a month. Everything you need is there! Stylish rooms, clean facilities. Thanks to Mr. Imran for help and our comfortable stay!
Date: 2 years ago
Review №115
Rating: 5
Swift checkin, freedom, amazing location, amazing view loaded with amenities! The guy named john at Damac bay property is a hero! He is quick in resolving issues at you stay! One love
Date: 2 years ago
Review №116
Rating: 5
I stayed in staycae with my family for 2 weeks and we all love our stay apartment is perfect nice swimming pool and all the staff are friendly and always smilling everytime special mr. John who asist us on our entire stay i recommend staycae
Date: 2 years ago
Review №117
Rating: 5
Art is very nice man i really appreciate
Date: 2 years ago
Review №118
Rating: 5
Great back again John helps a lot
Date: 2 years ago
Review №119
Rating: 5
I made the right choice to choose staycae apartment are clean and nice thank you john for your assistance commended
Date: 2 years ago
Review №120
Rating: 5
Amazing stay! John makes it more amazing by providing excellent service thanks man!
Date: 2 years ago
Review №121
Rating: 1
Whoever handling the reservation are rude & they don t know how to handle inquiries & deal with customers
Date: 2 years ago
Review №122
Rating: 5
I appreciate his patience in getting exactly what I wanted, he was very helpfull, Im very happy, I give him 15/10 great guy @ rameez
Date: 2 years ago
Review №123
Rating: 5
The apartment was tremendous, neat and clean, service was perfect and extremely interactive. A lot of positive emotions from StayCae specially from Mr Imran. Staff was very cooperative.
Date: 2 years ago
Review №124
Rating: 5
I did enjoy my stay. The apartment was splendid and the staff were accommodating. I appreciate Elishaphan for his kind assistance, and guidance. All in all, it was worth visiting.
Date: 2 years ago
Review №125
Rating: 5
i have stayed in one of STAYCAE holiday homes apartment at GHALIA, it was one of the best experience and everything was perfect super clean and beautiful apartments with 5* services, JAWAD was our guest relation representative who explained us everything in details he was always available on call to assist highly recommended for families, thank you Jawad.
Date: 2 years ago
Review №126
Rating: 5
Sajid mehmood is a very good host, he responds to all queries. The property is clean as described the location is perfect. I will definitely stay again. Good Host
Date: 2 years ago
Review №127
Rating: 5
The stay was comfortable, especially the service offered by Ellie. Highly recommend. Peter. Rooms : 5/5
Date: 2 years ago
Review №128
Rating: 5
Staying in upper crest was quite interesting, amazing locations and easily accessible to Dubai mall. The room was neat and clean, and an Amazing staff Mr. Eli who assisted us very well and we were very impressed. Thank you
Date: 2 years ago
Review №129
Rating: 5
I had a very nice stay there they have a great nice and available team especially Rameez he was very helpful I recommend it
Date: 2 years ago
Review №130
Rating: 5
My stay in this property Merano was fantastic, good location, good room, good staff especially Eli who assisted me through out my stay, I will definitely recommend it to my friends.
Date: 2 years ago
Review №131
Rating: 5
My husband and I we had an amazing stay, we like the property and service very much. We would like to thank Ahmed for everything. I recommend him for the best service. If you seeking for beautiful experience, Ahmed will make it happen. We will be back soon.
Date: 2 years ago
Review №132
Rating: 5
I reached out to Mr. Abboud, and he was more than wonderful in terms of appointments, explanations, and all details
Date: 2 years ago
Review №133
Rating: 5
Everything was perfect as apartment and good location , and I would like thank the team they are very helpful and specially one guy his name Sajed
Date: 2 years ago
Review №134
Rating: 5
It was a joyous stay. The check in was smooth. The staff Elishaphan did a good job with the check in. He gave us a detailed information of gym, the infinity swimming pool. The apartment was conducive and the entire team were quite helpful. Thumps up.
Date: 2 years ago
Review №135
Rating: 5
I had a great experience, the location was amazing, the apartment was neat and tidy, the staff was excellent and very helpful, Many thanks to Elishaphan for being so kind and made our stay a memorable one.
Date: 2 years ago
Review №136
Rating: 5
It was a splendid stay. The apartment was pleasing and the staff were kind especially Eli for his kind assistance and warm gesture . I hope to visit again
Date: 2 years ago
Review №137
Rating: 5
It was indeed a touch of experience, a wow i would say with such an uncommon service. My gratitude goes to the company for having such a selfless staff as Mr Edwin, i so enjoyed my visit because the apartments service was perfect and excellent, Mr Edwins expressions and attention towards complains and emergencies are wow! cant wait to be back.
Date: 2 years ago
Review №138
Rating: 4
I have consistently experienced the best residential support services of my life with Damac Paramount Management. The staff are friendly and helpful pointing to Mr Edwin, his attention, humility and hospitality is to be compared to non Anytime I have submitted a maintenance request I have received a prompt response. Whether it was changing light bulbs, replacements , or servicing, Mr Edwin ensured that I have an optimal living environment. I intend to continue renting from Damac paramount on visits , and I strongly recommend their properties to all of the incoming visitors looking for an apartment. I couldn t be happier!
Date: 2 years ago
Review №139
Rating: 5
The apartment was cool . It was very clean and everything was so neat. Mr Noble made us feel super welcomed and provided us with everything we needed and his service is very accurate and lovely. We were so comfortable and relaxed
Date: 2 years ago
Review №140
Rating: 5
Its actually a nice and memorable one at Damac Celestia, The desert views are so magnificent oh my gosh. Were forever grateful to Mr. Noble for assisting us wholeheartedly, You helped me right when I needed help most. If anyone deserves thanks, its you. I really appreciate your support in this endeavor. It was my first time in Dubai and I cant wait to be there again.
Date: 2 years ago
Review №141
Rating: 5
Everything was perfect, everything in the place was spotless and neat. I got fascinated by the attention and excellent management of Mr. John and the assistance of Mr. Noble. Thank you guy!
Date: 2 years ago
Review №142
Rating: 5
Im writing to express my gratitude to Mr. Noble as he fondly calls himself with smiles on his face for the services he provide me again at Damac, hes so accurate and intelligent. Its my fifth time coming here and Im quite impressed how he manages to make me happy with his skills and smiles, Thanks to the management for putting up a nice apartment, its the best so fast in the world for me,
Date: 2 years ago
Review №143
Rating: 5
Very nice stay, a big thanks to my guest experience maker Ahmed, very professional and always here
Date: 2 years ago
Review №144
Rating: 5
My stay in paramount midtown, has been so amazing under the care of Mr Eli very kind and helpful. Eli you are the best.
Date: 2 years ago
Review №145
Rating: 5
Excellent service thanks to Rameez
Date: 2 years ago
Review №146
Rating: 5
Good Service. Rameez has been very helpful and courteous throughout the stay.
Date: 2 years ago
Review №147
Rating: 4
It was really amazing stay at Damac hills Carson. All thanks to Jawad who had explained about property and also Surrounded places near by our stay. Highly recommended place for special guest relation and cleanliness.
Date: 2 years ago
Review №148
Rating: 4
The main reason for selecting the apartment was due to the amazing location. Apartment size was reasonably good. Overall, i am pretty satisfied with our short vacation. Special thanks to Mr Ajmal for his excellent support throughout our stay.
Date: 2 years ago
Review №149
Rating: 5
Amazing stay in paramount tower special thanks for aboud and Staycae staff
Date: 2 years ago
Review №150
Rating: 5
Abdul makes it wonderful to stay
Date: 2 years ago
Review №151
Rating: 5
Thanks for the great service aboud and bashir, nice apartment and view, I will come back for sure.
Date: 2 years ago
Review №152
Rating: 4
Very good experience. It was a memorable stay. The staff Mr Ajmal was very supportive and friendly. I would recommend this.
Date: 2 years ago
Review №153
Rating: 5
The Room is with a complete view of Burj Kelifa. We had an amazing stay. We got e,cellent assistance from Eli of Stay cae. VERA location is super.
Date: 2 years ago
Review №154
Rating: 5
My stay with staycae was excellent and john assisted me very well. He was very helpful and had a friendly nature.
Date: 2 years ago
Review №155
Rating: 5
thank you mr Jawad. I stayed at Damac Ghalia for 3 days then I decided to add another 6 days, because this apartment is very environmentally friendly and there are many supermarkets around it. Very cleaning apartement. Mr. Jawad helped me a lot in dealing with the problem, even though at first there was a misunderstanding in communication. But everything went smoothly and well
Date: 2 years ago
Review №156
Rating: 5
I would like to thank Staycae vacation homes for a great service during my Stay in Damac celestia dubai south. And most special thanks to Mr. Imran for assisting me always during my stay and he is a professional and kind person. Thank you and more customers ahead!
Date: 2 years ago
Review №157
Rating: 1
Date: 2 years ago
Review №158
Rating: 5
The stay here was great. Clean and big rooms and good staff. Especially, Bashir, John and Linson were amazing and very helpful.
Date: 2 years ago
Review №159
Rating: 5
My husband and I we had good time we like the property so clean and service from Rameez it was amazing. I will recommend Rameez and staycae thank u so much for ur best service Rameez u help us A lot
Date: 2 years ago
Review №160
Rating: 5
Nice apartment well clean staffs are very helpful specially Mr. John he help as alot
Date: 2 years ago
Review №161
Rating: 5
Cool apartment fantastic pool view great hospitality host like Imran fabulous
Date: 2 years ago
Review №162
Rating: 5
I have always enjoyed my stay with staycea.. support from the staff .imran ..basheer and Aboud. But I need late check out next time as you promised
Date: 2 years ago
Review №163
Rating: 5
Excellent services provided by Imran
Date: 2 years ago
Review №164
Rating: 5
Thank you Mr Imran. My stay was wonderful appreciate your kindness and support
Date: 2 years ago
Review №165
Rating: 5
This is a great place, me enjoy there on vaccination. lots of thanks to Mr John. Thanks for given an Excellent services Thank u once Again
Date: 2 years ago
Review №166
Rating: 4
This is a great place for family & kids my family enjoy there vaccination.lots of thanks to Mr Imran. He helps us alot given a Excellent services to us he was very polite & well discipline man. Thank u once Again Rooms
Date: 2 years ago
Review №167
Rating: 5
It was indeed a great stay . Mr. Imran had given the best hospitality and solved all the issues which we faced during our stay
Date: 2 years ago
Review №168
Rating: 5
Great place with an even greater location. Staff is friendly especially our host Khaled! Would definitely recommend a stay there
Date: 2 years ago
Review №169
Rating: 5
Me and my wife stayed at this place for 2 nights. The apartment and the view from there, exceeded my expectation I had at the time of booking. I was in contact with Mr. John pre-arrival till post-departure and he was very helpful and make sure everything is right for us. My check in experience was with Mr. Basheer and he was very hospitable. Thanks for the service. Keep up the work and see u soon again...
Date: 2 years ago
Review №170
Rating: 5
Am writing in regards the best services provided by stayse on top of that Mr Emran thank you brifly explaind only 1phon call away
Date: 2 years ago
Review №171
Rating: 5
Its very lovely apartment near to all nice place Thanks Mr. John for accommodating us on our stay sure to be back soon
Date: 2 years ago
Review №172
Rating: 5
Everything was perfect, everything in the place was spotless and neat. I got fascinated by the attention and excellent management of Mr. John and the assistance of Mr. Fawzi. Thank you guy!
Date: 2 years ago
Review №173
Rating: 5
My Stay At Damac by paramount was Fantastic .Thanks to Mr Rameez for Hospitality
Date: 2 years ago
Review №174
Rating: 5
Iam here living not long time but here service and room very perfect actually Mr Imran helping me a lot thanks
Date: 2 years ago
Review №175
Rating: 5
Very nice, clean and affordable stay in Damac Celestia, with professional staff it was also easy to settle in the new apartment. Thank you Mr. Imran for your continuous support and high level service!
Date: 2 years ago
Review №176
Rating: 5
Thank you very much, that was great ramez you are the best in Dubai that was professional everything was weak, inchallah back and book with you
Date: 2 years ago
Review №177
Rating: 5
Stay was very perfect on time answer to call and WhatsApp message quick service keep it up all staffs are very nice for sure will come back again specially thank you Rameez
Date: 2 years ago
Review №178
Rating: 5
I stayed in Staycae paramount. I really enjoyed every thing especially the service Mr Rameez and Mr Edwin Staycae Lucky to have staff like them
Date: 2 years ago
Review №179
Rating: 5
Amazing stay nice room good services provided by Imran we will come again and choose staycae
Date: 2 years ago
Review №180
Rating: 5
Everything room amazing amenities quick response from agent Imran highly recommend
Date: 2 years ago
Review №181
Rating: 5
I have enjoyed my stay at damac paramount midtown always intouch with my new brother Bashir: this is my new home and family .highly recommended it .thank you bashir
Date: 2 years ago
Review №182
Rating: 5
I spent two months at Damac Prive. I really liked everything from location to service level. I would especially like to note Sajid Mehmood, I will definitely recommend to the friends. Thank you so much!
Date: 2 years ago
Review №183
Rating: 5
This is my third time staying over at Staycae in Damac Celestia but it was my best stay so far. I had some issues with moving but one of the staff by name Mr Imran helped out a lot. He was very patient and understanding. I was really happy he was available and because of this, they can be assured of my revisit. Gladly recommend.
Date: 2 years ago
Review №184
Rating: 5
I enjoyed my stay and Eli did a great job thank you and your entire team for a good stay
Date: 2 years ago
Review №185
Rating: 5
Very spacious rooms with accessories. The location is good and the host Mr. Imran is very supportive and friendly. This is a very good place to stay at affordable rates.
Date: 2 years ago
Review №186
Rating: 5
Amazing place. PERIOD. Service is always perfect, everything is always on point, and the staff is very very friendly and accommodating. A big thank you for Mr. Rameez Naik , he always makes my life easier in case we have any request or any issue..he is fast and very professional. Thank you so much !! Will Always look forward to this place !! Staff and everyone here are exceptionally good! Can t thank you all enough .
Date: 2 years ago
Review №187
Rating: 5
We stayed with Staycae at Damac Celestia for almost two months. Fantastic support by Imran and Edwin throughout to make us feel at home. Check-in and check-out was super smooth and overall the building has good security arrangements, lovely reception area, fantastic amenities like swimming pool, gym, kids activity room and even an in-house grocery shop which is open from 8 am to mid-night. Would love to stay again with Staycae!
Date: 2 years ago
Review №188
Rating: 5
The apartment was great and the perfect size. It was very clean and everything was so neat. Our host, Imran, made us feel super welcomed and provided us with everything we needed. Definitely recommend. Rooms
Date: 2 years ago
Review №189
Rating: 5
Good customer support and not to forget the most super supportive rameez, ambiance is topnotch
Date: 2 years ago
Review №190
Rating: 5
Very clean and comfortable. Especially the staff was so approachable and friendly. My experience with Mr. Imran was upto to the mark and he solved all queries within short time during our stay.
Date: 2 years ago
Review №191
Rating: 5
Rameez was very professional replying and answering quickly.phone call. Nice location happy environment clean rooms will visit again with family.
Date: 2 years ago
Review №192
Rating: 5
Excellent apartment. Good view, good services, swimming pool is great. Good for families. Mr Rameez Naik was very fast to respond to all my questions. Very helpful. I hope to have a baby cot next time .
Date: 2 years ago
Review №193
Rating: 5
Rameez from Staycae made our stay as seamless as possible. His after sales service is also amazing. Highly recommended
Date: 2 years ago
Review №194
Rating: 5
Very good place. Big apartments, very clean and nice. Amazing 2 swimming pool
Date: 2 years ago
Review №195
Rating: 5
It was super excellent! My team and I at Sportrex Inc really enjoyed our stay at the Staycae Apartment in Damac Paramount. Rameez and Eddy were very helpful. The Customer Service approach is second to none. We ll surely be visiting again and Staycae will always be the right choice. Hopefully, they can expand their service across the globe as well
Date: 2 years ago
Review №196
Rating: 5
Perfect stay, excellent customer service!
Date: 2 years ago
Review №197
Rating: 5
I had the opportunity to be there and it is excellent in everything!! Since mr rameez was very kind and helpful
Date: 2 years ago
Review №198
Rating: 4
It was good, thanks sajid mehmood) Just some problems with fridge
Date: 2 years ago
Review №199
Rating: 1
The most horrible place I have ever stayed in. Extremely dirty, the white plates have stains on them, there was a spider on the bed sheets, the entire room smelled so bad and the light switch that was supposed to be white was filled with yellow spots. The agents are horrible when dealing with any issue. Tried to shorten my stay before 24 hours and they refused. It seems like they are very unsuccessful and want to hold into every penny they get. DISGUSTING ROOMS+ HORRIBLE SERVICE. DO NOT RECOMMEND.
Date: 2 years ago
Review №200
Rating: 5
Hello guys foe everyone . I am here for 1 year and I got as my family sent here . Special Sahid Mahmood who becomes like my brother and he all the time helping with any isues . My request that you are welcome to Damac maison prive it s can be your second family here .
Date: 2 years ago